Can Boaters Text a Marina to Book Service?

Yes. With HailPort, a boater can text your business number to ask for a haul-out, winterization, repair or spring launch, and gets a reply in minutes.

HailPort gathers the boat, the job and the timing, then sends you one short summary. Nothing is booked until you approve it.

HailPort asks the same questions your office would: the boat (make and length), the job, where the boat is kept, and when they need it done.

The boater answers in plain text messages. No app to download and no form to fill out.

You get the summary by text. Reply Y or N. Only approved jobs go on your calendar, and the boater gets a text letting them know.

HailPort never makes up a price. If you've set price ranges, it shares only those, as estimates, and you confirm the final number. It never confirms a time on its own and never pretends to be you. If a boater asks for a person, it steps back and lets you know.

Every conversation carries STOP and HELP, STOP is honored right away, and boaters' phone numbers are never shared or sold.

Boaters text the number they already have for you. Calls still ring your phone as they do today.

Do boaters need an app to text a marina?

No. They use regular text messages from their own phone, sent to your business number.

Will HailPort quote prices or promise a date?

It never promises a date. It gathers the details and tells the boater the yard will confirm. HailPort never makes up a price. If you've set price ranges, it shares only those, as estimates, and you confirm the final number.

What if a boater would rather call?

That is fine. Calls still ring your phone. If you miss one, HailPort can text the boater back so they are not left waiting.